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Consumer Law

We are a community legal centre that provides free legal advice and assistance to people in the ACT. We can help you to resolve problems with:

  • financial service providers such as banks and other credit providers

  • telecommunication and utility companies

  • other businesses and traders.

We also operate the free Defined Benefits Information Service (DBIS) which is an information service for people injured in a motor accident in the ACT.


We do not assist businesses or in private disputes between individuals.

Get the right legal advice about consumer and credit law matters. Contact our team on 02 6143 0044 or email


Check out our collection of resources that offer information to help you through your legal issues. Please note, they are not legal advice. Please contact us for legal advice specific to your situation.

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Here to help

Contact our Consumer Law team on:

02 6143 0044

1300 209 642

Ground floor
19-23 Moore St Turner ACT 2612

GPO Box 2951
Canberra ACT 2601

Fill in the enquiry form and our team will get back to you

Thanks for submitting! We will get in touch soon. Please note that we call from a private number.

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