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Defined Benefits Information Service

Care Consumer Law provides the free Defined Benefits Information Service (DBIS) for the ACT’s Motor Accident Injuries (MAI) Scheme.

People injured in a motor vehicle accident in the ACT from 1 February 2020 are entitled to receive benefits under the MAI Scheme to help them recover – no matter who was at fault for the accident.

The benefits available include:

  • treatment and care costs

  • income replacement for up to five years

  • quality of life benefit (to recognise the impact of any permanent injuries)

  • funeral and death benefits. 

The free DBIS service can provide information about the defined benefits available to you, how to apply, how to have a decision reviewed and where to get more help if you need it.

You can contact the Defined Benefits Information Service by calling 1300 209 642.

Where to get more information:

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Here to help

The free DBIS service can provide information about the defined benefits available to you, how to apply, how to have a decision reviewed and where to get more help if you need it.

1300 209 642

Your staff have been extremely helpful in providing advice and support in a very stressful situation. Your support has been very much appreciated

Care Consumer Law's client