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Defined Benefits Information Service

Have you, or a family member, been injured in a motor accident in the ACT?

If you have been injured in a motor accident in the ACT on or after 1 February 2020, you can make an application for personal injury benefits under the Motor Accident Injuries (MAI) Scheme – no matter who was at fault.

 

Care Consumer Law operates the free Defined Benefits Information Service (DBIS) for the ACT’s Motor Accident Injuries Commission. The DBIS provides information, legal advice, and support to people about accessing the defined benefits available under the Scheme. The available benefits include:

  • Treatment and care support following a motor accident – this may include the cost of hospital bills, early treatment expenses and other benefits

  • Income replacement benefits, if your ability to work was impacted in the accident

  • Quality of life benefits, if your injury is significant and permanent

  • Funeral and dependant benefits, if your family member dies in a motor accident.

Where to get more information:

Contact the free Defined Benefits Information Service (DBIS) on 1300 209 642 or by email to DBIS@carefcs.org. The information service is available from 9am to 5pm on weekdays and you can access translating and interpreting services if required.

Further information on the ACT’s Motor Accident Injuries Scheme is available on the Motor Accident Injuries Commission website. You can also make an MAI application here. 

We do not represent clients in ACAT. We also cannot provide legal advice on workers compensation, common law claims, employment law claims, or income protection claims. We can refer you to the right services and supports to receive this assistance. 

Your staff have been extremely helpful in providing advice and support in a very stressful situation. Your support has been very much appreciated

- Care Consumer Law client

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Here to help

Get in touch with Care Consumer Law for free information, legal advice, and support on accessing the defined benefits available under the Scheme

1300 209 642

Ground floor
19-23 Moore St Turner ACT 2612

GPO Box 2951
Canberra ACT 2601

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