Renting privately in the ACT and struggling financially? Care is administering the ACT Government's Rent Relief Program - click for more info
Scam Alert: Beware of unauthorised social media pages impersonating Care. Click here to learn more.
About us
Care has been supporting the Canberra community since 1983 and we believe in financial fairness for all. We are a community organisation that provides free and confidential support and assistance to people living on low to moderate incomes or who are experiencing financial difficulty.
Strategic plan
The strategic plan outlines Care’s vision, values and goals. It also includes our key priorities for the coming three year period. Click here to download the Strategic Plan for 2023-28.
Our culture
Finance can be a complex field, often feeling like an overwhelming maze. Care believes that an individual’s mental health and wellbeing is just as important as their financial health and wellbeing. While every person is on their own journey, Care uses its expertise and wisdom across its services to support clients, cutting through the noise and providing simple solutions to complex problems.
Our priorities
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Provide information, advice, advocacy and ongoing support for people in the community who experience financial hardship or exploitive lending practices
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Work to educate the broader community about their rights, responsibilities and options regarding financial issues
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Advocate for fair changes at a systemic level
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Be innovative in the community sector to achieve key outcomes, by focusing internally as an organisation, as well as working collaboratively with partner organisations
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Constant reflection and evaluation of our services to ensure they meet the diverse needs of our various stakeholders
Our values
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Integrity - Our practices are professional, ethical, and human centred
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Inclusion - We seek to provide culturally appropriate and accessible services to all people in our community
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Diversity - We value and foster a diverse workforce and design services to reach a diverse target group
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Respect - We are respectful and work with compassion and empathy to support the people we work for and with