Care Consumer Law is accredited by and a member of Community Legal Centres Australia, the peak body for state and territory community legal centres in Australia. Community Legal Centres Australia offer support, advocacy and networking opportunities to community legal centres, ensuring highest standards of legal practice are met by their members.
We pride ourselves on undertaking systemic advocacy in areas of our expertise and aim to empower consumers by working towards reforming laws that are unjust and unfair. For more information about our policy and law reform work, please refer to the publications page.
We contribute to the ACT community by offering practical experience to volunteers, including those studying to become lawyers and recently admitted lawyers seeking to expand their areas of expertise.
Volunteering is a great way for law students to build practical legal skills while making a real difference in the community. Volunteers can expect to assist with our phone advice and casework services, as well as performing general administrative duties.
We are proud to be a partner agency for the ANU’s Public Interest Law Clinical Course, in which students undergo placements at various ACT community agencies and produce a research project for the benefit of that organisation. For more information, please visit: ANU - Public interest law clinic.
Our volunteers and partners
Care Consumer Law relies on the work of dedicated volunteers to help us to deliver positive outcomes to the ACT community. We are grateful to all our volunteers for the contribution they make to our service as their work supplements the work of our full-time staff and significantly increases our capacity and extends expertise.
Care Consumer Law is proud to partner with a number of experienced and respected national legal organisations to provide their staff and students with volunteering opportunities. Our partners include the Australian Government Solicitor, the Australian National University and Clayton Utz. Hosting these organisations provide many benefits to Care Consumer Law by making their expertise, research and education opportunities accessible to our staff and clients, and we look forward to building on these valued relationships as our service continues to evolve.
We can host students undertaking their Graduate Diploma of Legal Practice. Our solicitors also work closely with barristers who provide pro bono counsel opinion in complex matters.
Volunteering at the Consumer Law Centre has challenged me to engage with a wide variety of legal issues experienced by clients from all walks of society. My tasks vary from communicating directly with clients over the phone to research on specific questions of law. One of the most rewarding aspects of the role is being entrusted with the responsibility of conducting client phone interviews to determine whether their claim has legal merit, and how we can best assist them. The experience has instilled in me a confident and methodical approach to problem solving.
- Tom Alder, 5th year ANU student