Energy support voucher program

In 2017 the ACT Government, ActewAGL and Care Inc. launched the Energy Support Voucher Program (ESVP), which was in response to a spike in energy prices. The program is designed to help anyone experiencing energy stress.  To date, the program has delivered over 3,000 vouchers to Canberra households. Our financial capability coach can provide group sessions as well as individual appointments. During the session we can help you to:


  • check you are on the best plan for your household 

  • ensure you are receiving your utility concession

  • update your budget if requested

  • explore a payment plan that suits you 

  • arrange a plan with your energy provider financial hardship team to help reduce any outstanding arrears 

  • assist with referrals to other programs within Care

  • establish goals around your energy requirements/usage

  • refer through to ACT Government energy programs including an home energy visit and heating upgrade program for eligible ACT housing residents 

I keep a fairly close eye on my budget and I still learnt a few new things during this session. I found it really valuable - thank you. 

ESVP client 

If you would like to book an Energy Support Voucher appointment as an individual or you would like us to run a  group session, please call the education team on 02 6257 1788 or email