WE CAN HELP
We believe in financial fairness for all. Our professional financial counsellors and consumer law centre offer a free, independent and confidential service.
Whether you're seeking assistance with credit, debt, budgeting, gambling harm, consumer law issues or seeking a microfinance loan, we can help you get back on track.
Coronavirus (COVID-19) service advice
To keep everyone safe in light of the Covid-19 pandemic, Care will be operating a little differently. This includes providing all advice and help over the phone, please call us, on:
Have you been impacted by Financial Abuse?
Care acknowledges the Traditional Custodians of country throughout Australia and recognises their continuing connection to land, waters and community. We pay our respects to them and their cultures; and to Elders both past and present.
Frequently asked questions
What is Financial Counselling?
Financial counselling is a combination of counselling, information about financial matters including options for dealing with debts, advocacy or negotiation where appropriate and referral to other services.
Does Care Financial Counselling Service provide emergency relief?
Will a financial counsellor manage my money for me?
Why do people contact us?
They're in debt and not sure what to do or how to negotiate with creditors.
They need information about financial matters such as concessions, rebates, superannuation, etc.
They want to talk through their budget and see where the money is going.
They want to talk through the stresses of living on a low or restricted income.
Their personal circumstances have changed (ie work, relationship, housing, health status etc) and this is affecting their ability to pay their bills now (or in the future).
They have been referred by another service
Who can use Care's services?
Is there a cost to use Care's services?
Will any information that I provide to a financial counsellor be shared with other services?
There are some circumstances under which confidentiality is limited or revoked due to legal or personal protection requirements.