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End-of-year holiday shutdown details 

Care would like to wish you a safe and relaxing Christmas/holiday season. Our service will be closed from COB Friday 23 December 2022 and will reopen on Tuesday 3 January 2023. Please see information below for each of Care’s programs:

  • Care Financial Counselling

To speak to a financial counsellor call the NDH phone service on 1800 007 007. The phone line operates until Friday 23 December 4:30pm and starts again Tuesday 3 January 2023 at 9:30am. During the shut down period you can continue to access the National Debt Helpline website for financial hardship information, resources and tools.

 

Wednesday evening after-hours: This service will recommence Wednesday 10 January 2023. 
 

 

  • Care Consumer Law 

The final after-hours legal clinic will be held on Wednesday 21 December 2022. During the shut down period you can access and review information about consumer protections on the ACCC website https://www.accc.gov.au/consumers.

 

The Defined Benefits Information Service will continue to operate until COB Friday 23 December 2022 and will resume on Tuesday 3 January 2023. 


 

  • Care Community Loans 

New loan application will be accepted until 9 December 2022, with all paperwork to be submitted no later than 16 December 2022 to allow for enough time to process applications.  


 

  • Community Education Program

We will be processing energy support vouchers until COB Friday 23 December 2022.
Our community education groups will be starting up again mid to late January.

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Here to help

If you have any questions about our holiday shutdown please get in touch. 

02 6257 1788