Care's December/January closing details 

​

Care Financial Counselling Service and the Consumer Law Centre would like to wish you a safe and relaxing Christmas/holiday season. Please see information below for each of Care’s programs:

​

• Financial Counselling​

​

The financial counselling program will be closed from 5pm on 23 December and will reopen 9am on 5 January 2021.

The final Financial Counselling Wednesday night after hours clinic will be held on Wednesday 9 December 2020 and will resume Wednesday 4.30pm on 6 January 2021

​

• Consumer Law Centre

​

The Centre will be closed from 5pm Wednesday 23 December 2020 and until 9am 11 January 2021.

The Wednesday night advice clinic is closed for the remainder of December and January 2021 and will reopen in Wednesday 3 February 2021.

• No Interest Loan Program

​

The No Interest Loan program will be closed from 5pm on 23 December and will reopen 9am on 5 January 2021. The last day for No Interest Loan applications is Friday 11 December.  The final day for supporting documentation to be submitted is Friday18 December 2020.  New applications will be accepted until the 18 December 2020 for the following items:

• Fridges

• Washing Machines

• Car repairs

• Vehicle registration

​

Microfinance loan applications will resume on 5 January and processing of new 2021 applications will resume on 11 January. 

​

Please note, ABC loans can be submitted until 5pm 23 December but loan assessments will commence on 5 January 2021

• Community Education Program

​

The Community Education Program will be closed from 5pm on 23 December and will reopen 9am on 5 January 2021.  All Energy Support Vouchers received before Monday 21 December will be processed but we will not process vouchers received after 23 December 2020 until 5 January 2021.  

​

Supports during the holiday season

​

This time of the year can be a difficult for individuals and families, but COVID-19 has made this year even more challenging.  If you are experiencing financial stress,  please call the following supports:

​

• Crisis support - Lifeline 24-hour crisis line - 13 11 14
   

• Domestic Violence Crisis Service (DVCS) - 02 6280 0900 (24 hours)
   

• Depression or anxiety - Beyondblue on 1300 22 4636 (24 hours)
   

• Support and counselling - Mensline - 1300 78 99 78 (24 hours)
   

• Sexual assault, domestic or family violence - 1800RESPECT – 1800 737 732 (24 hours)
   

• National Gambling Helpline – 1800 858 858 (24 hours)
   

• For emergency help during flood or storms call ACT State Emergency Service - 132 500

​

​