Image by Annie Spratt

December/January closing details 

Care would like to wish you a safe and relaxing Christmas/holiday season. Our service will be closed from 23 December 2021 and will reopen on the 4th January 2022. Please see information below for each of Care’s programs:

  • Care Financial Counselling

During the shut down period you can continue to access the National Debt Helpline website for financial hardship information, resources and tools -


  • Care Consumer Law 

The final after-hours legal clinic will be held on 15 Dec 2021. During the shut down period you can access and review information about consumer protections on the ACCC website


You will also be able to access information about the Defined Benefits Information Service on our website.


  • Care Community Loans 

We will be accepting new loan application until 12 December 2021, with all paperwork to be submitted no later than 19 December 2021 to allow for enough time to process applications. Click here for more information about the Community Loans program. 

  • Community Education Program

We will be processing energy support vouchers until COB 22 December 2021 and our financial capability appointments will be available as of 4 January 2022 subject to availability. Our community education groups will be starting up again mid to late January. Click here for more information about the Community Education program. 

contact us background.png

Here to help

If you have any questions about our holiday shutdown please get in touch. 

02 6257 1788