Care inc. is a community organisation set up to ensure low income consumers are treated fairly and have support to overcome debt.


Do you like to gamble but are not enjoying it as much? Are you not sure if your gambling is a problem?

The majority of Australians gamble responsibly but research suggests that about one per cent of the population has a gambling problem.  Problem gambling is characterised by difficulties in limiting money and/or time spent on gambling, which leads to adverse consequences for the gambler, their family or friends and for the community.

Listed below are some indicators that your gambling has changed from being a social activity to a problem.  Do you:

  • think about gambling a lot or all the time?
  • gamble more and more over time
  • have trouble cutting back or controlling your gambling?
  • feel restless or irritable when attempting to cut down or control your gambling?
  • gamble to help cope with other issues in your life?
  • try and win back past losses?
  • keep secrets or hide your gambling from other people?
  • borrow to gamble?
  • miss out on other activities because of your gambling?

If you answer yes to some or all of these or are finding it hard to manage your gambling, contact the ACT Gambling Counselling and Support Service today on 1800 858 858

The ACT Gambling Counselling and Support Service is a free, anonymous and confidential service to individuals and their families and friends struggling with gambling issues. The service is provided by Relationships Australia Canberra & Region in partnership with Care Financial Counselling and offers support for individuals affected by problem gambling in the ACT region. The services include:

Gambling counselling

  • free and confidential counselling and support for people impacted by problem gambling
  • helps you to understand the influencing factors and motivations for gambling
  • gain knowledge of strategies available for controlling your gambling behaviour and avoid relapse
  • provides information and guidance about self-exclusion
  • Financial counselling
  • free and confidential counselling to work through your financial problems
  • explore your options for dealing with debt
  • develop strategies and get help for communicating with creditors

Smart Recovery Group

  • Free weekly peer support for program for people impacted by problem gambling.
  • Listen to share your experiences in a safe and judgement free environment with others looking to control their problem gambling
  • Explore new and positive strategies for dealing with gambling related issues.


Is someone in your family struggling with problem gambling? Are you feeling overwhelmed and unsure of what to do?

Having a family member or friend struggling with problem gambling can be a very stressful experience.  You care about this person and you want to help them.  You may be suffering from the negative consequences of problem gambling such as family turmoil or physical and emotional stress.

The ACT Gambling Counselling and Support Service can help you work through your concerns.  Program counsellors can also connect you to other services in your community, such as obtaining financial or legal adivice.

Call the ACT Gambling Counselling and Support Service on 1800 858 858

tip sheets

tip sheets


Gambling counselling myths and facts

It will cost money to see a counsellor:

Gambling counselling support services are offered free of charge.

Only gambling can get help from the service:

Anyone affect by a friend or family member’s gambling can use this service.

You have to want to stop gambling to sue this service:

There’s no requirement to stop gambling before, during or after using this service.

Help is only offered in English:

Services are offered in any language, free interpreting services will be arranged where required.

Only people who have self excluded from a gambling venue can get free services:

Services are available for ANYONE who is concerned about their own or affected by a family members gambling.

If I see a gambling or financial counsellor everyone will know about it:

All gambling counselling support services are confidential.

I can’t get help because I work full-time:

Services are flexible, we can arrange late appointments.  Help is available 24 hours a day, seven days a week, even online and via the telephone.

If I see a counsellor I’m going to have to talk about other things I don’t want to talk about:

Counselling through this program is gambling focused.  You and your counsellor will determine what your goals are, what you want to talk about, and what you hope to gain from accessing services.  You and your counsellor will decide together what will or won’t be addressed in the counselling.

Only really ill or trouble people need counselling:

Most who attend counselling are regular people who happen to struggle with their own or a family member’s gambling.


Click here if you would like to get gambling help online support

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"Ensuring low income and vulnerable consumers are treated fairly and to support them to overcome debt"

Care Inc. Financial Counselling Service © 2012 Disclaimer: This site is not intended to replace direct financial counselling or legal advice. Every effort has been made to ensure the information on the site is accurate. Although we will update it regularly, there may be mistakes and things may change.