FAQ's

What is Financial Counselling?

Financial counselling is a combination of counselling, information about financial matters including options for dealing with debts, advocacy or negotiation where appropriate and referral to other services.

Why do people contact us?

• They're in debt and not sure what to do or how to negotiate with creditors. 
• They need information about financial matters such like concessions, rebates, superannuation, etc.
• They want to talk through their budget and see where the money is going!
• They want to talk through the stresses of living on a low or restricted income.

Who can use Care's services?

Everybody can use Care's information services.  People on a low to moderate income are eligible for Care's casework services. 

Is there a cost to use Care's services?

There is no charge to use Care's services.